Reference

Terms Conditions That Apply to You

These terms govern how you use your cpython account, deposit via bKash, Nagad or Rocket, and access the lobby. Read them carefully — they define your rights, our obligations, and the rules that keep your wallet and activity transparent.

Account RulesWallet ConditionsEligibility DefinedDispute ProcessLocal Payment Terms

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TERMS ENQUIRIES

How to Reach Us About These Terms

If you have questions about any condition listed here, contact us directly. We respond to terms-related queries with priority. Keep your registered email or phone handy so we can verify your identity before discussing account-specific matters.

POLICY HANDLING PRACTICES

How We Manage Your Data and Account Security

We take practical steps to protect your information, verify your identity, and ensure your account reflects accurate records. Below are the specific areas we handle under these terms — each one affects how your wallet, personal details, and activity are managed.

Identity Verification Before your first withdrawal, we request a government-issued ID and proof of wallet ownership. This applies whether you use bKash, Nagad or Rocket. Verification protects you from unauthorised access and ensures funds reach the correct person.

Data Retention We retain your personal data for as long as your account remains active, plus the period required by applicable regulation. After account closure, non-financial data is anonymised. Transaction records stay accessible to you for a defined period after closure.

Cookie Usage Our platform uses session cookies to maintain your login and preference cookies for language and lobby layout. No advertising cookies are shared with external networks. You can clear cookies from your mobile browser settings at any time.

Account Security Your account is protected by password and OTP verification sent to your registered mobile number. Never share your OTP. If you suspect unauthorised access, contact live chat immediately so we can freeze the account and start a security review.

Requesting Changes You can update your email, phone number or linked wallet through account settings. Changes to verified identity documents require a fresh submission for review. We process update requests and confirm within a reasonable timeframe via your registered contact.

Dispute Escalation If you disagree with an account decision — a suspended withdrawal, a closed account or a promotional ruling — raise a dispute via email with supporting evidence. We review disputes internally and provide a written outcome. Unresolved matters follow an independent process.

Full Terms Governing Your Use

cpython Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with us, you agree to every condition outlined here. Access depends on your local law and eligible regions — we do not make representations about legality in jurisdictions where online wagering is restricted. You are solely responsible for confirming that your participation

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complies with the laws applicable to you. One account per person. We verify identity before processing any withdrawal; submitting false documents will result in account closure and forfeiture of balance. Deposits made through bKash, Nagad or Rocket are subject to the transaction limits set by those
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mobile wallet providers, not by us. We reserve the right to suspend or restrict accounts if we detect irregular activity, multiple accounts from the same device, or attempts to exploit promotional offers. Refunds for deposits are not issued once funds are credited to your account wallet,
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except where required by applicable regulation. We may update these terms at any time. When changes happen, we notify you via email or in-account message. Continued use of the platform after notification constitutes acceptance. If you disagree with a revision, your remedy is to close your
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account and withdraw eligible funds. All games accessed through our lobby operate under the rules set by each respective provider — in-game outcomes are independent of cpython. We act as the platform host, not as the game engine operator. Disputes regarding game results follow the provider's
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adjudication process, which we facilitate on your behalf.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About These Terms & Conditions

Below are answers to the most common questions we receive about our terms. If your question is not here, reach out through live chat or email and reference the specific clause number you need explained.

Eligibility depends on your local law and the regions we are able to serve. You must be of legal age in your jurisdiction. We do not guarantee access from every location — it is your responsibility to confirm compliance before you register.

No. One account per person, per household, per device. If we detect duplicate accounts, all but the original will be closed and balances may be voided. This rule exists to prevent promotional misuse and identity confusion within our system.

We may restrict, suspend or permanently close your account depending on the severity. Remaining balance may be withheld pending investigation. You will be notified via your registered email. Appeals follow our dispute escalation process described above.

Your deposit clears at the speed set by the wallet provider. Transaction limits are those of bKash, Nagad or Rocket — we do not impose additional caps beyond what the provider allows. Once credited, the funds are non-refundable under these terms.

Withdrawals require completed identity verification. Funds are returned to the same wallet method you deposited from — bKash, Nagad or Rocket. Processing time depends on the verification status of your account and the wallet provider's own transfer window.

We aim to give advance notification whenever terms change. In practice, we send an email or account message before changes take effect. If you disagree with revised conditions, you may close your account and withdraw eligible funds before the new terms apply.

Game providers control outcomes independently. Titles like Cricket Battle, Aviator Bangladesh Guide or Roulette Star run on provider servers. We host the lobby and facilitate access, but we have no ability to influence or alter results from any studio.

We collect your name, phone number, email, wallet details and transaction history. Active accounts retain full data. After closure, financial records are kept as required by regulation, and non-financial personal data is anonymised within a defined period.

Email our support team with the subject line 'Data Deletion Request' and include your username. We will confirm your identity, then remove non-essential personal data. Certain transaction records must be retained for regulatory compliance even after deletion.

Raise a dispute via email, reference the game round ID or promotion name, and attach any relevant screenshots. We investigate internally and provide a written outcome. If you remain dissatisfied, we outline further steps in our dispute response communication.

Terms Conditions That Apply to You

How to Reach Us About These Terms

How We Manage Your Data and Account Security

Questions About These Terms & Conditions

01 Who is eligible to open an account under these terms?

02 Can I hold more than one account?

03 What happens if I break a term?

04 How do deposit conditions apply to bKash, Nagad and Rocket payments?

05 How are withdrawals handled under these terms?

06 Can cpython change these terms without notice?

07 Who controls game outcomes — cpython or the game provider?

08 What data do you collect and how long do you keep it?

09 How do I request deletion of my personal information?

10 What if I have a dispute about a game result or a promotional ruling?

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