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How cpython Handles Your Privacy

We collect only what we need to run your account, process payments through bKash, Nagad or Rocket, and keep your wallet secure.

Data collection transparencybKash, Nagad, Rocket payment dataAccount deletion rightsCookie disclosureLocal support contact

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DATA HANDLING PRACTICES

How We Protect and Manage Information

Every piece of data we collect has a defined purpose tied to your account, your wallet transactions or the security of your session. Below are the specific practices we follow. These apply whether you access cpython from a phone browser, a desktop or through your saved home-screen shortcut.

Encryption in Transit All data moving between your device and our servers travels over encrypted connections. This covers login credentials, wallet details linked to bKash, Nagad or Rocket, and any personal information you submit during account setup or verification steps.

Cookie Usage We use cookies to keep you logged in and to remember your language and lobby preferences. No cookie stores your payment PIN or wallet password. You can clear cookies from your browser settings at any time without losing your account — you will simply need to log in again.

Account Security Each login attempt is checked against your registered device and location pattern. If something looks unusual — a new device or a different region — we may ask you to confirm via OTP sent to your registered phone number before granting access to your wallet.

Data Retention We keep transaction records for as long as required by applicable regulations in your region. Once that period passes, records are anonymised or deleted. Personal details like your name and phone number are removed if you close your account and the retention window ends.

Third-Party Sharing Your data goes only to the payment processor handling your specific transaction — bKash, Nagad or Rocket — and only the minimum needed to complete it. We do not pass your information to advertisers, data brokers or unrelated platforms under any circumstances.

Your Rights and Requests You can ask us to show you what data we hold, correct inaccuracies, or delete your account entirely. Submit a request through live chat, email or the in-app data request form. We verify your identity first, then process the request and confirm completion through your chosen channel.

PRIVACY HELP

Contact Us About Your Data

If you want to know what data we hold, request a correction or ask for deletion, reach out through any of the channels below. Our team handles privacy queries with the same priority as wallet issues — your data rights are not second-tier. We respond through the same channel you use to contact us, so choose whichever feels most comfortable.

Privacy Policy in Full Detail

cpython Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we ask for your name, phone number, email and date of birth. These details let us verify your identity, connect your mobile wallet, and meet the requirements of any applicable jurisdiction. We store transaction records each time you deposit

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via bKash, Nagad or Rocket, or withdraw to your linked wallet. Those records include amounts, timestamps, and the last four digits of your wallet number — never your full PIN or password. Device information such as your browser type, operating system and IP address is logged
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automatically when you visit. We use this to detect unusual logins, prevent unauthorised access and improve how our lobby performs on your phone or desktop. We do not sell, rent or share your personal data with unrelated third parties for marketing. Data may be disclosed only
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where required by law in the jurisdiction that applies to you, or to payment processors (bKash, Nagad, Rocket) that facilitate your transactions. Availability of our services depends on your local law and eligible regions — we make no claim of universal access. If you have questions
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about how a specific piece of data is used, our support team can walk you through it directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Data

Below are answers to the questions we hear most often about privacy, data storage and your rights as an account holder. If your question is not covered here, reach out to our support team directly.

We collect your full name, phone number, email address and date of birth. These allow us to verify who you are, link your bKash, Nagad or Rocket wallet, and communicate account updates. We do not ask for information unrelated to running your account.

No. We never store your wallet PIN or password. When you make a deposit, the transaction is handled by the payment provider's own system. We receive only a confirmation and the last four digits of your wallet number for your records.

Yes. Use the in-app data request form, live chat or email. After we verify your identity through your registered phone number, we compile the data and send it to you. The format is readable and covers account details, transaction history and login records.

Submit a deletion request via live chat or the account settings panel on mobile. Once verified, we remove personal identifiers. Some transaction records may be retained in anonymised form where local regulation requires it, but nothing traceable back to you remains.

Only you and authorised members of our support team can view your transaction history. It is not visible to other account holders. Payment processors like bKash, Nagad or Rocket see only the data necessary to complete your specific deposit or withdrawal.

We do not sell, rent or share your personal details with advertisers or data brokers. Your information stays within our platform and the payment providers you use. Marketing emails from us only go to your registered address if you have opted in.

Once you request closure, we deactivate your account immediately. Personal identifiers are scheduled for deletion after the legally required retention period in your region ends. Transaction records are anonymised so they cannot be linked back to you.

Your login session is encrypted end to end. If we detect an unfamiliar device or IP address, we trigger an OTP verification step sent to your registered phone. This prevents anyone else from accessing your account even if they know your password.

Cookies keep your session active and remember your lobby preferences. If you block them, you will need to log in each time you visit and some display settings may reset. No cookie contains sensitive wallet information — only session tokens and layout preferences.

Yes. The same data handling practices cover every way you access your account — whether through a mobile browser, a desktop browser or a saved home-screen shortcut. Device type does not change what data we collect or how we protect it.

How cpython Handles Your Privacy

How We Protect and Manage Information

Contact Us About Your Data

Common Questions About Your Data

01 What personal data does cpython collect when I register?

02 Does cpython store my bKash or Nagad PIN?

03 Can I request a copy of all data you hold about me?

04 How do I ask cpython to delete my personal information?

05 Who can see my transaction history?

06 Does cpython share my data with advertisers?

07 What happens to my data if I close my account?

08 How does cpython protect my data during login?

09 Are cookies required to use the site?

10 Does this policy apply equally to mobile and desktop access?

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